Frequently Asked Questions

Yes, we are a global exporter. We regularly ship custom crates via sea freight (for large architectural installations) and air freight to the USA, Canada, UK, Europe, UAE, Saudi Arabia, and Australia.

Standard production takes 4-8 weeks depending on the complexity of the piece, the specific gemstone requested, and our current workshop queue. Shipping times vary by destination.

Absolutely. We use 100% natural, ethically sourced Brazilian Agate and Moroccan Selenite. Because they are natural, no two pieces are ever identical. The rings, crystal pockets, and fibrous textures are purely organic.

For Agate: Use a soft cloth and mild soap. Avoid acidic cleaners. The resin coating is highly durable but can be scratched by sharp ceramics. For Selenite: Selenite is a softer mineral and is sensitive to water. Dust gently with a dry microfiber cloth and avoid placing it in highly humid environments unless it is sealed in our protective glass-cast.

Yes. Both our Agate and Selenite pieces can be mounted on highly translucent quartz/acrylic backing plates and fitted with dimmable, smart-integrated LED arrays for stunning architectural illumination.